I had a strap buckle break on a kayak seat. I let them know and they replaced it for free straight away! I didn't have to pay any postage. - Andros Brown

Only just got my kayak but very impressed with how it goes in the water. Very sturdy, I had difficulty tipping it! Great service. Quick to answer any questions. Offered a refund when there was a delay due to covid. I have been offered a $30 incentive, however this is for good or bad review. Definitely giving them a good review. If I ever upgrade to a pedal kayak I’ll be purchasing it from them. - Bronwyn

Looks great, sits well in the water, light weight and easy to manoeuvre in and out of the water. Fast delivery. - Jo Bryant

Got my triton orca at the start of this year and gave it a 20 minute test. All is terrific but the heavy hull weight (34kg plus extra 4kg of fixture), which greatly reduces the use of it. Actually the 20 minute test was the first and also the last chance to have fun with it. Thinking back, while it’s me to blame for this pulse purchase, the advertising back at preorder last year was misleading which claimed 30kg in weight.Now I have another burden trying to resell it which is the warranty only applies to the original buyer.No complaints about the quality but... - Liang

We love our purchases. 2 Kayaks we took out on the Lake today. Great buoyancy and easy to paddle and manoeuvre. - Shay