Help & FAQ
When an item is out of stock and we don't have an exact ETA for the shipment, then the item goes on Backorder. Once the shipment is planned and it is assigned a date then the order goes from Backorder to Preorder. It allows you to order items in advance and get ahead in the queue, as most of the items such as Kayaks get sold out even before they arrive at the stores.
Kayaks go on the preorder for the upcoming shipments. Due to the high demand for our Kayaks, they are sold out even before the shipment arrives. So it is best to place an order sooner than later to lock in the color and price.
An item is assigned a backorder status when there is no exact shipment arrival date. Once we have a confirmed ETA, then the item goes from Backorder to Preorder. At each stage, as the shipment progresses you will be notified by email and SMS.
Kayak shipment usually arrives within a couple of days (plus or minus) of the advertised date. Once the Kayaks are unloaded and become available for pick up, we will notify you via email and SMS.
Your order/invoice number can be found on the top right hand corner of your receipt.
Please have this handy when contacting us.
The only warehouses that accepts payment at the time of pick up are Newcastle and Sydney . For other warehouses the payment needs to be made online or over the phone .
Hi, you can check out the Osprey kayaks that are available with us. http://www.kayaks2fish.com/fishing-kayak-sit-on-top-seat-paddle-sydney-blue-camo
You can get a quote by emailing or calling us. Our contact information can be found here - http://www.kayaks2fish.com/contact-us
Please provide your suburb, postcode, and number of Kayaks you are interested in, we can then get back to you with a quote as quickly as possible.
Most deliveries are completed within 2 business days, however, can sometimes take up to 2 weeks depending on your location.
Once you have received a quote from us, the delivery cost can be paid over the phone or online. To pay online please visit www.kayaks2fish.com/kayak-freight-charge and follow instructions on that page.
It is a $1 item and you would need to increase the quantity to match the delivery cost.
If we cannot freight to your location, you are more then welcome to organize your own freight to collect and deliver.
If you were wanting to do this we can organize for the kayak to be wrapped and ready for transport.
We can also attach any label you may need onto it.
Or you may have other options like friends or family to collect on your behalf?
Kayaks come wrapped in a bubble wrap and plastic sheet. You don't need another padding to carry the Kayak.
Yes, our Kayaks are designed to stack on top of each other. You can stack up to three Kayaks on top of the car roof safely.
Please visit https://www.youtube.com/watch?v=V5kfkSN8ghk for detailed instructions.
All of our kayaks upto 3m normally fit inside of a SUV or Wagon.
This is only if your rear seats fold down, aswell with your front seat tilted back and headrest off.
Rules in your state may be different to others however we always recommend using a life jacket, mandatory or not.
All of our warehouses have their own stock, we do not transfer between warehouses.
If the particular warehouse is out of stock we will have a Pre-Sale for the ETA of the kayaks. If no Pre-Sale is present we do not have an ETA.
All of our kayak packages come with a seat and paddle.
To find what is included in our packages please see the "Package Includes:" section on our description
You can see all weight capacities in the "Specifications" section on our description.
All of our stock can be found on our main page,
On sale = In stock ready for immedate collection.
Pre-sale = Not currently in stock, will be ready for collection from advised date.
Out of stock = Not currently in stock, no ETA on when more may arrive.
All of our prices are pick up only unless you have paid extra for delivery.
Opening hours for all warehouses can be found at our contact us page.
All of our warehouse locations can be found on the contact us page.
All of our warehouses have a Demo model except Eagle Farm you can view, please note all models or colours may not be available.
Warehouse locations can be found at our contact us page.
Agents or persons picking up on your behalf must have a copy of your invoice and order number.
You can turn the kayak upside down and tie down with two straps on either side on top of normal roof racks.
We do have systems such as K-Rack and Rack & Roll, that can make carting the kayak on to the roof racks safer and easier.
If the Kayaks are in stock they can be picked right away.
The measurement on our website is without the seat installed.
Our kayaks are manufactured in China however the plastic is imported from the UK .
Kayak hull thickness is 4-5mm for all Puffinn, Osprey, Nextgen 9 , Nextgen 10 and Eagle.
The Falcon and others like the Gannet and Orca is only available from Newcastle or Sydney, we may think about bringing these to other warehouses in the future.
The rudder really does help, but its not essential .
The rudder comes assembled on the NextGen10 kayak, you can choose not to deploy it or not.
These roof racks - http://www.kayaks2fish.com/kayaks2fish-soft-roof-racks come with tie down straps so you do not require extras.
These roof racks - http://www.kayaks2fish.com/kayak-roof-rack-k2f-kayak-roof-rack-soft-roof-rack do not come with tie downs however they can be found here - http://www.kayaks2fish.com/ratchet-strap-ratchet-tie-down-straps-lashing-stra~1809
Our Osprey or NextGen kayaks would suit best, we have plenty of customers that still use fishing kayaks for leisure .
.A single person can use double the kayak . You just need to distribute the weight evenly (i.e if ypu sit on the back seat, have some weight such as cooler box placed in the front and vice versa), it's OK to seat in the middle seat as well.
NextGen10 and up would be better as there is more space .
We only have one type of double Kayak (with child seat). It is most suitable for lakes, rivers, lagoons. It is not recommended for ocean where you may encounter large swells or waves .
Yes the Osprey and NextGen9 can stack, the Nextgen first then the Osprey ontop.
Kayaks in stock are ready for immediate pickup, you usually receive all pickup information the next busniess day morning.
We can understand things happen, we can hold the kayak for upto 2 weeks from order date.
If you think you may take longer please feel free to contact us.
Kayak accessories are available from - http://www.kayaks2fish.com/kayak-and-fishing-accessories/
Please note: Not all accessories are available in all warehouses, so we can dispatch them from our Newcastle NSW warehouse for an extra charge.
Owe pressure is the battery level , where you can get an instant state of battery charge and speed levels, 5 levels LED battery indicator, which tells you how much battery life you have left and the speed levels.
Unfortunately not, our seats are designed for the NextGen kayaks
Yes, the extra seat can be found here - http://www.kayaks2fish.com/luxury-kayak-seat-with-high-back-rest-kayak-seat
We do not sell petrol motors.
Our returns policy can be found here - https://www.kayaks2fish.com/returns_policy
Our TOS can be found here - https://www.kayaks2fish.com/terms_of_use
