Very satisfied with the communication throughout the whole process, My only gripe would be the website needs slight improvements especially around stock availability and placing things on B/O. Other then that I Love my Nextgen 10 MK2 - Michael W.

Very happy with the osprey kayaks we got our kids for Christmas! Pick up was easy and the staff member that served us was very friendly and helpful. Highly recommended. - KC Miller

A few detailed instructions would eliminate the need to problem solve putting together and enhance customer satisfaction - Steve-Katrina K.

Initially contacted the Brisbane store to enquire about purchasing a fishing kayak as my youngest has developed a passion for fishing and a kayak allows access to "hidden" fishing spots. The customer service provided made me comfortable to go ahead and purchase the Eagle Blue Lagoon 2.5 seater allowing for the lead delivery time to receive the product. I was notified via SMS when the kayak arrived and additional pickup details. Since then we have already ventured out to the local creek/watering hole and canals at Bribie Island with no issues as it's a quality product and is very stable on the water. An added bonus is that the oars, seats, straps etc. were included as part of the package. They have also provided extra helpful tips via email to get you up and running on the water and other goodies that can assist with storing and transporting the kayak. Very happy with the purchase and wouldn't hesitate to recommend to others - ajay hart

We purchased a kayak about 12 months ago. It’s great value for money. It’s light enough to put on the roof racks on top of the Pajero and very stable on the water. - Steve