Upon ordering my Gen 10 kayak, it was placed on pre-order and needed to wait a month before it arrived at the Gold Coast. Customer service was great along the way as I received updates on the orders progress and clear instructions on when to pick up the kayak.I was quite impressed with the quality of the kayak. The materials used in the kayaks build and accessories feel very robust and will definitely last a long time if you look after everything well. I have already recommended my kayak to a few of my friends :)I do however have one comment, there is no instruction manual to install the rudder pulley system, pedals and extra rod holder (you just get thin string, a rod mount and some screws). Having to figure these few things took me some time. - Phillip

Purchased the kayaks2fish nextgen10 absolute machine of a kayak. Very stable even for bigger blokes haven't tipped it yet and I've been in some choppy weather. Very comfortable can basically reach around the whole kayak and still feel very safe. The rudder system makes it easy to manoeuvre through the water and paddling is actually quiet easy and smooth. Being light the kayak is very easy to throw on the roof of the car on my own and easy enough to strap down and take back off when ready to use. I love it and will probably be purchasing my son one when he gets a tad bigger. - Danny

Purchased a kayak for my son for Christmas and the process was very easy and the communication. Was great. - Michelle N Ben Donders

Hi Ben, We have purchased two Nextgen9 Kayaks and we had them delivered to the warehouse in Pt Adelaide and the pick up was simple and quick. We have just started to use them and are enjoying them greatly.We are also impressed with the follow up emails from Kayaks2fish with the information on care of the kayaks and the check list and other info that we have received as we have never had anything to do with kayaks until now and it is very useful. We are very happy to recommend Kayaks2fish to friends and family who are interested in purchasing kayaks for themselves.Thank you for your supportRegards,Graham Gill - Graham G.

We ordered to NG09 Kayaks on line. The service was excellent, communication great, ease of website, telephone and email support very good. Love our kayaks, they are exactly as described. The pickup in Newcastle was easy also. Overall a terrific company to deal with, highly recommended. - Barb