Love everything about this kayak except for the seat that needs a modification.There is no way of locking the seat in position without it tipping back, there is nothing to secure it at the front so it pivots back and forth. I have made my own modifications to fix it but this could easily be fixed in the production. - Peter ratcliff

We ordered to NG09 Kayaks on line. The service was excellent, communication great, ease of website, telephone and email support very good. Love our kayaks, they are exactly as described. The pickup in Newcastle was easy also. Overall a terrific company to deal with, highly recommended. - Barb

Follow up Customer service is terrible. As evidenced by asking me to write a review. Wrong advice given prior to purchase of accessories (sand wheels) and long delays to resolve. Gave up. Wore the financial loss. Committed to never deal with kayaks2fish ever again. - Simon

we found staff most efficient courteous and patient highly recommend always helpful when I ring will buy from again and good communication - wendy

Great quality, cheap price, customer service second to none!, very stable, easy to use, must have for all begginer fisherman - Sam G.