Ordering online was quick and easy however I found there was no customer service. On line chat was non existent, so I gave up there. I received one notification advising that delivery was pending and I would receive updates on when delivery would occur. Next communication was delivery driver calling me while standing at my front door and I was an hour away from home and not planning to return for a few days, causing me to have to inconvenience my neighbour to store kayak until I returned. I’ve read reviews saying customers have received emails of tips for use of products???? Will wait and see if any of that happens. I feel like they have my money now and I will hear no more from them. Hopefully it’s a good product (haven’t hit the water yet) I will be shopping elsewhere for any extras I decide I need. - Diane

We purchased 2 kayaks recently have have done several paddles so far, latest being at the Port River in ADL where there are dolphins and shipwrecks to see. handled beautifully, very stable, light enough to place on the roof racks. Would recommend highly to anyone. We are planning a 6 weeks trip to QLD and will take them with us. - Gary S.

Excellent kayak. Great price. It’s very stable, although I did capsize once fault due in no part to the kayak, but to my lack of experience. It’s my first ever kayak, and I love it. You simply cannot beat the features for the price. I picked up in person, and the guy was very nice and helpful (Newcastle). Nextgen 10 mkii - George Pack

Overall really good experience. Communication between customer and K2F is good, could be a bit better.Turn around was rather quick, customer service at the shop was great, however had to go back as they forgot to me the seat.So far the kayak is good, happy with the purchase. Stability is great.The carry handles on the front and back need some work as the hole in them is too big for the rope and the knots slip through when being carried. - Luka Pendes

K2F Nextgen10 Mk2 is outstanding. It easily handles the weight for a trolling motor, sounder, batteries and all the fishing gear I can fit. - John