Kayaks2Fish wants our customers to feel confident about the efforts we are taking to comply with the Government requirements in regard to COVID-19 (coronavirus).
Health and safety remain our top priority and we have proactively taken actions as part of our overall business continuity. This, however, hasn't slowed our operations. Our infrastructure, sales, and customer support teams will remain fully operational and can do their jobs remotely as needed.
With consideration for the increasing number of reported illnesses, we have put in place temporary measures to only one store staff per day to serve in store customers. We still have our regular remotely working staff to help in handling calls and emails.
Many of our couriers are continuing to operate and deliveries are still taking place. However, due to limited flights, social distancing requirements, and increased parcel volumes, we're experiencing delivery delays with Australia Post & Fastway services at the moment,
The operating hours of each of our warehouses will be kept up to date on our contact page and on the footer of our page of this website. Customers coming to collect their kayak are advised to check the website to confirm operating hours.
Please stay up to date with information regarding COVID-19 via these pages:
- Australian Government Coronavirus (COVID-19) health alert
- Australian Government Department of Health Coronavirus (COVID-19) resources