I recently purchased a K2F Nextgen 11.5 from the Newcastle store, the service was great the staff are friendly and helpful. Really happy with my purchase but had a few issues with QC missing rudder pin quick fix staff at store replaced it. I contacted K2F support for a tear in the idler cable cover...fast reply and great customer service, I received new cable within a week. All issues I found with the Kayak were on it's first outing and now everything has been fixed I can't be happier with the Kayak. My son purchased one as well perfect from the getgo - Steve Algie

Great to deal with and purchased 2 now and both feel stable in the ocean and river and comfortable. - Brooke Cavanough

Nextgen9 great Kayak good quality of Kayak and fittings good service and it arrived before the due date it was well packed to prevent any damage and would highly recommend to anyone who is looking for a good quality Kayak - James Gardiner

Very good cannot wait to get it out on the water so happy Iam going put it on my big boat - Macca

Great service, very helpful when had to call to confirm something. Product -kayak trollley has been great, easy straightforward pickup. Cheers Maria - Maria Mourilyan