Overall really good experience. Communication between customer and K2F is good, could be a bit better.Turn around was rather quick, customer service at the shop was great, however had to go back as they forgot to me the seat.So far the kayak is good, happy with the purchase. Stability is great.The carry handles on the front and back need some work as the hole in them is too big for the rope and the knots slip through when being carried. - Luka Pendes

I was unshore of what kayak i wanted so went to the warehouse location.... the awsome staff showed me all the options..Within 5 minutes of making the online purchase standing in the warehouse door i had a spanking new NG10 loaded on the roof of my car and ready to rollWell done to the teamAnd i love my new Yak.... - Jason Bennett

Great staff, always kept me updated on my order and when I picked up them up staff assisted me putting them up on the car.. great crew - Kieran Emmett

Initially contacted the Brisbane store to enquire about purchasing a fishing kayak as my youngest has developed a passion for fishing and a kayak allows access to "hidden" fishing spots. The customer service provided made me comfortable to go ahead and purchase the Eagle Blue Lagoon 2.5 seater allowing for the lead delivery time to receive the product. I was notified via SMS when the kayak arrived and additional pickup details. Since then we have already ventured out to the local creek/watering hole and canals at Bribie Island with no issues as it's a quality product and is very stable on the water. An added bonus is that the oars, seats, straps etc. were included as part of the package. They have also provided extra helpful tips via email to get you up and running on the water and other goodies that can assist with storing and transporting the kayak. Very happy with the purchase and wouldn't hesitate to recommend to others - ajay hart

We purchased 2 kayaks beginning of the year, best thing we ever did.Love everything about our kayaks, especially fishing, so practical and light weight. Next purchase will be a motor.We also love the kayak2fish Facebook page. - Tarez Elyoussef