Service and sales staff was so friendly and knowledgeable about their products at the Sydney store - Boofhead

Summary I recently purchased a NextGen 11 from Kayaks2Fish. I'm new to the kayak fishing experience, so this over-the-net, sight-unseen purchase was something of a risk. As it turned out, my worries were mostly unfounded and I'm very happy with my new kayak. What follows is a bit more detail on my experience to date, including the inevitable niggles. I hope you find this useful. Unboxing/First Impressions. Pickup. No issues. The guys at the warehouse were aware of the order and quickly loaded the kayak onto my trailer. Once home, unwrapping the 3 layers of protective wrap revealed a kayak with excellent quality, no dents or scratches from transit and a good level of finish. At this point it's worth noting that the kayak comes with no documentation whatsoever. As a newcomer to kayak fishing - and to this brand of kayak - I expected at least a downloadable .pdf to provide some information. Disappointing. By way of example, assembly and installation of the pedal drive required a google search, which thankfully delivered a K2F YouTube video explaining the process. At the very least, an email pointing me to this resource would have avoided some early panic! The kayak includes lots of tracks, eyelets, cleats etc, but again the lack of a manual describing the purpose of each fitting, hole, indentation etc. negatively affects the first impression. I'm sure the kayak and I will work out what’s-what as we go (but we really shouldn't have to). Moving the Beast. This is not a small item and storage and handling is something to be seriously considered. The NG11 can be lifted and carried by one person for a short distance, but for longer, safer transport for both the kayak and the user, then a kayak trolley is going to be a necessary accessory (but see note of caution below). On the Water. The kayak is surprisingly and happily stable, dry and easy to handle. Tracking perhaps isn't as straight as might be expected, but this is a minor irritation rather than 'a problem'. Speed of the pedal drive system is excellent for trolling (approx. 2-3kmh), effortless and sustainable indefinitely. 'Transit speed', i.e. when pedalling to/from a location, is a sustainable 5-6kmh and covers distance admirably. Paddling (rather than pedalling) is fine using the included paddle, although I admit my experience is limited to short periods of use when approaching/departing shallow water. Seat. Really good, keeps your backside out of any water and is nicely adjustable in terms of seat distance from the pedals and the angle of the seat back. K2F Support. Hmmm. A bit fifty-fifty. A couple of examples. My kayak came with a couple of items in the box that do not appear to have an obvious role. A messaging exchange with K2F (and supporting photo) yielded a promise to check and get back to me. Ultimately, this information was never forthcoming. As I mentioned, a trolley is going to be necessary to move the beast around. It's worth noting that K2F will sell you their (very popular) scupper hole trolley, but if you use it, you will void the warranty on the kayak! While no doubt perfectly legal, the ethics of selling you something that might have an adverse impact on the integrity of your new kayak AND your warranty isn’t ideal. - Steve B

Awesome service from Kayaks2FIsh. Helped me select the right kayaks online and they were recieved within 2 days - even during lockdown! Highly recommended. - Helen R

Purchased a NextGen 10 Mk2 and trolley. Great kayak, really stable to use on Port Phillip Bay, lots of storage space. Good service from the company. Very happy. - Nurse Ian

The kayak has been great, we got a tandem one (think it is called the eagle double), which has been great for both me and my partner, as well as when I go out by myself. The kayak is super stable, however, I did recently get the more comfortable vantage chair for myself. The only thing I would change would be the positions of the rod holders. The back one is to close and the front one is too far. All in all very happy with my purchase. - Noah S.