My paddle is in usable as the lock mechanism doesn't lock. Also the back pack on the seating was not stitched correctly, making it unusable.I have taken photos and sent them of to an employee, 3weeks ago, with no reply, that's after speaking to him by phone.Also I find that at 110 kgs I sit to low in the water in the 2.7m kayak, meaning I take on a lot of water from wake, maybe I should ask for a refund and look for a superior model.Yours sincerely,Scott Freestone. - Scott

I purchased 4 kayaks2fish and accessories to go with them and I am very happy with all the 4 kayaks, the communication was great and would highly recommend Kayaks2fish to anyone. - Darrell

We brought 2 of these for Xmas and my children love them. I did pre order and their was a problem with one of them arriving in time, so I called up and the lady was very helpful and got me one in time for Xmas. I am now looking a buying adult ones. So excited thanks for all your help guys. - Jess

Exceptional service from the guys at Thornton while upgrading from the nextgen 10 to the 11.5.Two and a half hour pedal on maiden voyage and finished as fresh as a daisy.Stability was amazing in 15 knot North easter ,never felt unsafe at all.11.5 ### 10 out of 10.Cheers John - John Conway

Very easy to purchase products online. Kayak took 12 weeks to be delivered from purchase date in September but I am happy with the quality of kayak. Staff in Thornton store were friendly and helpful when I picked up some accessories - Lauren Harrison