In the rare instance that an item arrives faulty or is damaged in transit we are happy to offer a replacement or refund.
If you have changed your mind on a product, it must be returned within 30 days of order and must be returned in original saleable condition, that being, unused in the original packaging with any original labels attached and accessories included. A 15% restocking fee will apply.
Please do not return or post items before obtaining instructions from us - if you do, there is a risk that your returned item may not be identifiable and your returns may not be accepted.
Credit minus postage/delivery fees, will be refunded to the account the money was originally paid from. For items sold with Free Postage a 20% amount will be deducted to cover postage costs. Original cost of postage will only be refunded where the item is deemed faulty. All return shipping costs (excluding faulty items) are at the buyer’s expense.