Receive my Gen 11 kayak a week early than expected but unfortunately they forgot to include the paddle leash so I make an email to the and they responded quick..received my leash 4 days later..so far my gen 11 is great ..worth the money.. - kMS

Very happy with the two kayaks we have purchased. Good colors and quality. Good customer service at the store for pickup. Items that were delivered arrived promptly. Staff very polite when we made enquiries about the shipment. - Alex

I recently purchased a K2F Nextgen 11.5 from the Newcastle store, the service was great the staff are friendly and helpful. Really happy with my purchase but had a few issues with QC missing rudder pin quick fix staff at store replaced it. I contacted K2F support for a tear in the idler cable cover...fast reply and great customer service, I received new cable within a week. All issues I found with the Kayak were on it's first outing and now everything has been fixed I can't be happier with the Kayak. My son purchased one as well perfect from the getgo - Steve Algie

I have purchased from Kayaks2Fish before and they have been excellent. However I purchased a double Kayak sunshade and I have to say its a rubbish product and definitely not worth the money. For starters the elastic rope that holds the metal poles together was snapped on opening. As I live 1600km form Brisbane and did not open the product for 3 months after purchase so not worth sending back, so I managed get them to get them to stay together, however the sunshade is flimsy and is just a very poor design. In theory the product looks good and I can see what was trying to be achieved, but sadly it just doesn’t work. Just save your money and give this sunshade a miss…. Kayak2Fish is a great company and I will buy from again. - Michael Verständig

Friendly worker, helped us out with all our questions and gave good info to help us get started off with our new kayaks. Nice clean environment, made things look a lot more welcoming. - Ian